These are 3 tips I tell members when they are in the centre for online ordering
1) always good to use the manufacturers website when purchasing sets ( such as beds, sectionals,etc) the website will not always group all components to make a full peice on our site. If you know what model #'s you need it makes things much easier and quicker as you can just search using the model #
2) Our website is not yet set up to accept transhipment orders,
ex. I order a bed in Winnipeg but want it shipped to Calgary. For these orders you will need to come into the centre to order, or ( for those out of town members) email Pat or myself to place the order for you
3) Orders will not process if the name on the credit card and billing address do not match exactly to the member name and address. I have had initials and full middle names screw everything up,lol. So make sure all is correct before hand to avoid the frustration.
This should help eleviate some issues and remember, our website is still in its infancy, not every product and manufacturer we carry is online so don't panick if you saw it is the showroom but can not find it online, just check with Pat or myself and we can help you out : )
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